Ocwen Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure South Carolina

- -, I contacted the Ocwen Consumer Ombudsman Department regarding the date of last payment for - accounts - and - and requested full statements for these accounts. Ocwen sent me the requested information which reflected a last payment in -, -. I immediately forwarded these documents to the - major CRA 's for deletion due to the 7 year statue of limitations ( -, - and - ). The credit reporting agencies could not accept these due to these documents passed through a 3rd party ( me ) and the possibility of omission or alteration, which I can understand. I contacted Ocwen and made a request that they send the paper statements directly to -, - and - ( under the advice of the CRA 's ). Ocwen stated that they communicate with the CRA 's only electronically. I stated to Ocwen that what they report electronically and the paper statements are different. Ocwen responded that they refuse to send paper statements to the CRA 's.

Ocwen customer in South Carolina
May 01, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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