U.S. Bancorp Mortgage Complaint

Home equity loan or line of credit Settlement process and costs

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Settlement process and costs California

I inquired at US Bank, - - - -. in - -, Ca. about a H.E.L.O.C loan. I was informed by the branch mgr. - - I could get the loan At 3.75 % int. for 10 yrs. with free checking. No min. balance or monthly service charge on the account. Also the checking account was optional. If I decided I did not want the checking account the interest rate would then be 4 %. No annual fee on the loan no matter what. At the closing of the loan ( a different mgr. ) I was informed that without opening a checking account my interest rate would be 4.25 % with a $90.00 annual fee on the loan. If I opened the checking account there would be no annual fee provided I maintained a daily balance of $2500.00 in the checking account or pay a monthly service charge of $20.00 per. month At this point we decided we could not trust anything US Bank said so we opted out. I feel we were purposely misled and wasted many weeks in applying for the loan. I really think that they feel you have so much time and energy into the loan that you will just sign and not walk away. They ( USB ) should not be allowed in engage in these deceptive practices. Thank you.

U.S. Bancorp customer in California
Apr 29, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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