Ocwen Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure Missouri
- -, - - - -, - We filed a complaint of discrimination/Race [ - ], against OCWEN Loan Servicing LLC, - -, -. We filed for mortgage loan relief - -, -. That 's when we discovered OCWEN was indicating they had control of the note. During the same time period, on - -, -, the Department of Justice announced the Federal Government and State Attorneys General Reach an - Agreement with the - Largest Mortgage Servicers to Address Mortgage Loan Servicing and Foreclosure Abuses, in which OCWEN was a named co-defendant [ see OCWEN attachment ]. OCWEN 's behavior was under scrutiny for homes that were sold or taken in foreclosure - -, - thru - -, -. Violations include servicers ' use of " robo-signed '' affidavits in foreclosure proceedings ; deceptive practices in the offering of loan modifications ; failures to offer non-foreclosure alternatives
percent of their targets within the first two years. Servicers that miss settlement targets and deadlines will be required to pay substantial additional cash amounts. During this time period, OCWEN was doing the same offenses to me and my family, while trying to keep a low profile as not to show up on the United States Department of Justice 's Radar. The following is a short list OCWEN 's wrongdoings : 1. We never signed a mortgage agreement/note with OCWEN Loan Servicing , LLC . 2. We never received the official turned down 's on the companies letterheads stating we were in fact turned down or did not qualify. 3. We did not receive any correspondence under " Truth in Lending '' that OCWEN Loan Servicing , LLC had acquired our loan without notice to us in writing. 4. OCWEN used - ( - ) non-english ( first language ) speaking relationship managers, that acted like they could not discern between " - and - '', which delayed processing our application by weeks. 5. - - HUD 's primary investigator assigned did not know what and immediate eviction notice meant. I have his statement in writing. 6. - - HUD 's primary investigator 's supervisor verbally attacked me on a phone conversation summarizing " I was a trouble maker, wanting something for nothing, low life with issues, etc. '' I have emails to - HUD responding to the unprofessional behavior of that supervisor 7. After multiple attempts to strong-arm my family into signing a modification, which would legally give OCWEN control of the note, - HUD switched their ploy, into requesting homeowners insurance that had nothing to do with our complaint, which we objected to giving for that reason. 8. We received a letter, dated - -, -, from - - -, Regional - Director, Office of Fair Housing and Equal Opportunity, stating the investigation was completed and the complaint dismissed, stating ; " HUD has determined that no reasonable cause exists to believe that a discriminatory housing practice has occurred ''. I find that interesting, due to the fact we were never allowed to give our side under the " auspices '' of the investigation, of what had occurred. We have the emails that state though facts to relevant and credible parties, including - - -, HUD OIG who did not answer our inquiry as to the 100 day estimation of how long the investigation would take, ran over a year. 9.Furthermore, OCWEN Loan Servicing , LLC conspired with - HUD to ensure they would not be found guilty of discrimination. see Addendum
Ocwen customer in Missouri
Apr 29, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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