Home equity loan or line of credit Loan servicing, payments, escrow account
Ocwen Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account Florida
My - Mortgage changed from an Interest Only Loan to 10 year fixed loan. My loan amount is $35000.00 the changed from 4 % to 4.25 % ( when I ask for an explanation I ca n't get one ). My complaint is they have calculated my payment incorrectly. My payment should be $350.00. The first statement I received had my payment at $400.00 with the conversion to a fixed rate loan when I questioned the payment I was told it was changed to 4.25 %. This would make my payment $350.00 not $400.00. The last statement I received has my interest rate at 4.25 % with a payment of $410.00. I have had - conversations about this with the lender who keeps saying they will get back with me.
Ocwen customer in Florida
Apr 28, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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