Ocwen Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

-/-/- - Contacted my mortgage company for information on how to apply for a - - - - - - -. Was informed that the process can be applied for on-line and would take approximately 30 days. -/-/- - Applied for - on-line. To sum up what was told should take approximately 30 days took almost 2 years. - In excess of more than 40 telephone calls regarding status of my HAMP application - Having to submit documents more than 6 times - Receiving - different " Forbearance Agreements ''. I sent my 1st payment for a Forbearance Agreement. It was returned. I was told that the check


- I had to hire an attorney to resolve the foreclosure issue and have the foreclosure case dismissed. - This entire - process which was to take approximately 30 days that began on -/-/- was FINALLY modified on -/-/- per their letter dated -/-/-. Almost a 2 year painstaking process. I have all Exhibits - available for review and can be sent via mail or overnight. My notes are very detailed.

Ocwen customer in Illinois
Apr 28, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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