Synchrony Financial Credit Card Complaint

Credit line increase/decrease

Synchrony Financial Credit card department,

Credit line increase/decrease Michigan

I have been using lowers ( spelled like that on purpose ) for 21/2 years on a business credit account/w an escrow account on top of that to rebuild my underwater/no equity house. Half way through the project - bank sends me a letter they are lowering my credit from a measly - dollar limit ( I am funding most of this project out of pocket ) to - ( which is just above were my balance currently stands ) with some - excuses about low payments, percentage of balance to credit too high, and account open less than - months. I called - bank about the letter and asked for some real legitimate reasons other than the - they sent in the letter about the credit amount reduction, which the customer service could not supply. I stated they were full of bull, I am paying off the account ( they are not getting any more interest payments out of me ), and rudely told the customer service agent to thank their credit evaluation, decision making team thanks for the service and hung up before before anymore " I am sorry '' spewed from the lips of the customer service agent, and hung up. I have spent roughly $20000.00 over the past couple of years with these - and this the service and treatment I receive, - '!!

Synchrony Financial customer in Michigan
Apr 28, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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