Ocwen Mortgage Complaint

Ocwen Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

I am writing about Ocwen Loan Servicing , LLC . Ocwen aquired my mortgage loan from GMAC in - -. Without any correspondence with me, it immediately removed my hazard insurance policy and replaced it with one that was six times higher and overcharged my account by $500.00 each month. In - -, I requested an escrow analysis and that my original hazard insurance policy be reinstated. My original insurance was reinstated. However, Ocwen continued to overcharge me for the next 12 months. At one point, there was a $5000.00 surplus in my escrow account which it refused to refund to me. Recently, the surplus suddenly disappeared.