Conventional fixed mortgage Loan modification,collection,foreclosure
JPMorgan Chase & Co. Mortgage department,
Conventional fixed mortgage Loan modification,collection,foreclosure New York
- -, 2016 Re : Property address - - - - NY. - I would like to file a complaint against CHASE servicer. I have been trying to get help from CHASE SERVICER for my underwater loan. I have complied with all requested documents. Servicer CHASE has issued - modifications ( see attachments ) where they have failed to honored the guidelines of the HAMP-PRA. According to the HAMP-PRA guidelines, SERVICERS MUST evaluate borrowers for mortgage reduction for any mortgage loan that is being considered for HAMP with a current mark-to market LTV ratio greater - %. The property fair market value is $540000.00 ( see attachment ) CHASE servicer did not act in good faith to reduce the principal amount $840000.00 Also CHASE SERVICER failed to calculate mortgage payments into a 30 to 40 year period as per the HAMP guidelines. I would have a balloon payment in 20 years from now at the maturity date of my loan of $530000.00. I can not afford that payment.
JPMorgan Chase & Co. customer in New York
Apr 27, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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