Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Ocwen Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Virginia
Whom it may concern, My mortgage loan is servicing by Ocwen Bank. They sent me a letter with the notice my interest rate changing to 3.125 % ( old rate 2.875 % ) and payment will go up to $2300.00 My current payment is - and it 's increase by - %, when interest went up only .- %. So how is can be? Well it could be, if the loan is going in the full payment. I would like to get explanation, why do they do against the contract? As per contact that could be happening only after - payments were made. The loan starts on - - -, so it should happen only in the - -. All documents are attached.
These people do n't know what they are doing? How many customer are same situation or just do n't pay attention what is said on their statements. Please take action and somebody got to be pay for the mistakes? I would like a get fix rate, that 's all I want. They are refusing me to do a loan modification for 5 straight years. ( including IndyMac ). Please help us we would like to keep our house, but it feels now, just would like a quit and wait for few years, and buy house with different bank. It 's sad when they have this " Helping Homeowners is What We Do! '' is complete opposite in the real life. Thank you - and - -
Ocwen customer in Virginia
Apr 26, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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