Wells Fargo & Company Mortgage Complaint

Other mortgage Credit decision / Underwriting

Wells Fargo & Company Mortgage department,

Other mortgage Credit decision / Underwriting Pennsylvania

I sold my house in - -, - -/-/-. Two days prior to the new owner taking over, I boarded a plane to -. All of my belongings including furniture, clothing and automobile, were also transported. The money from the sale of the house was deposited in my bank account shortly after my arrival. I immediatly began paying bills. Since I had used online bill pay for years it only took a few days for my creditors to receive payments. My credit card debt was about -. when I left -, I paid about -, and today I owe about $8000.00. I would love having a home, that I can call my own. One day saw a house for sale in the neighborhood I like. I contacted a realtor regarding this particular home, the asking price was -. Immediatly I was transferred to their Loan Department. Later that evening the representative telephoned me to advise me that my credit score was very low ; too low for financing a home. He was somewhat rude, like I just wasted his time. He said I had tons of credit card debt and my house in - - appeared to be involved in


I am- a - -/-/-, I had planned to put the house on the market immediatly, but I love -. It was not untill - - when I sold the house and began making plans to leave. I shipped furniture, household goods and belongings including my car to - where I was raised and have family and friends. The cost of housing is so much lower in -. In - my total mortgage payment was $3100.00, and due to the type of loan it would have increased over the next 2 years. Another factor which caused my financial problems was, teachers did not get a raise for almonst 10 years. Finally -/-/- teachers were given a raise. In -/-/- I had to get out of one of those preditory loans, and the new loan started out at 3 % interest for the first 3 years but increased 1 % each year after. I began to use credit cards for groceries and for everything I could not afford. Fortunetly my house was beautiful. I purhased it in -/-/- and remodeled the kitchens and bathrooms.

Wells Fargo & Company customer in Pennsylvania
Apr 23, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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