ACS Education Services Complaint

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Michigan

So much of my payments go towards interest rather than principal. At times, when I would pay more than my required monthly minimum, that extra money went directly towards interest. The first year and a half that I began paying ( 2011 ), all of my payment went towards interest and nothing went towards the principal. Is that normal?

ACS Education Services customer in Michigan
Apr 20, 2016

* Source: CFPB Complaint Database

ACS Education Services response to complaint:
Closed with explanation

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ACS Education Services Student Loan Complaint

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