Home equity loan or line of credit Loan servicing, payments, escrow account
Capital One Mortgage department,
Home equity loan or line of credit Loan servicing, payments, escrow account Louisiana
I divorced in -. A home was settled in divorce through - - - as my ex-husbands. He did not pay the debt. - mortgage was -, - was Capital One. House was sold in Sheriff 's sale. In -, I received a call from - - to " settle '' the debt which was previously Capital One 's, the - mortgage. I " settled '' with - - for $28000.00 on -/-/-. Capital One has NEVER acknowledged that the debt was settled. It is my understanding based on my personal research, that it may have went to - from Capital One then - - bought it from - Capital One has continued to say I owe them the full amount yet they can not seem to provide any records or trail of what happened to the debt. I hired an attorney as Capital One decided to start putting it on my credit report in - I think and would n't work with me towards resolution. 3 days after my attorney contacted Capital One, they sent a letter to me saying the account would be shown as " closed '' now. I thought this meant it was resolved yet now Capital One has sent me a - for the full amount of $44000.00. I ca n't file my taxes now until this is resolved and they will NOT return my attorney 's call.
Capital One customer in Louisiana
Apr 18, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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