Capital One Credit Card Complaint

Closing/Cancelling account

Capital One Credit card department,

Closing/Cancelling account Georgia

was told on hold on -/-/-. on - - - saw my credit report I was 90 days late and owed - dollars. called was told they would call back - hours. wrote called 4 more times. sent payment. requested account be closed in - and -/-/-. they refuse transfer my call 3 times an hour later they claim they will call me back .will not close account, give me my balance or send me a statement. please HELP.

Capital One customer in Georgia
Apr 18, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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