Ocwen Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Nebraska

Ocwen purchased our mortgage in - -. We made our payments through - -, but our - statement raised the payment from $ - to $ -, supposedly based on escrow. We contacted the company and were told the only way to fix the escrow was to apply for a loan modification, which we did. From there, things went from bad to worse. After months of submitting paperwork and proving our ability to pay and proving the actual escrow owed and legally due, Ocwen denied the modification, declared us in default and served us with a foreclosure notice in - -. We filed a Chapter - bankruptcy to stop the foreclosure. As our home was also our business ( a traditional bed and breakfast ), these actions affected not only our financial status ( legal fees, etc. ) but also our ability to continue to operate our business. We wound up selling the home in - -. Our original loan amount of $470000.00 was repaid $650000.00 by the time Ocwen added fees, penalties and other charges to the final amount. We attempted, through our lawyer, to get a lowered payoff and to dismiss some of the fees and charges, but


told us our only option was to file a Chapter -, and it appears that may have been a mistake. But we contacted the Nebraska -, the Nebraska -, the - - and even the - to try to find assistance in resolving this without selling our business and our home. The original escrow discrepancy was never resolved, even with a court order for Ocwen to produce the paperwork proving its why the escrow jumped more than $2000.00 per month. Such paperwork, to our knowledge, was never submitted to the court. We have a detailed chronology of our interactions with Ocwen, along with mountains of paperwork requested and submitted. When Ocwen purchased our $470000.00 mortgage, our home appraised at $820000.00, and this was clearly nothing more than a bold-faced attempt to steal our house.

Ocwen customer in Nebraska
Apr 15, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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