Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options California

I graduated from - - - - ( - ) with over $300000.00 student loan!!! I should be working as an - but no residency. - - many many times for guidance and last I heard was from their program director telling me I am -. Since 2009, I have been paying student loan for federal and private. My income is only - compare to the income should one have for $ - student loan. Federal has increased payment and Salliae mae have had me paying only interest and now wants to increase it by 188 % or commit to pay $510.00 when at end of the month I only have $100.00 left. I tried to talk to them but with very rude language she said " that is all we have, give me your credit card and commit to $510.00 for 15 months ''. I only have $100.00 left in my account where do I bring that? Due to false statement from -, no residency no job that can pay this loan. It is not me, there is lot more that do not know what to do and who to reach.