Capital One Credit Card Complaint

Capital One Credit card department,

Billing statement North Carolina

On - occasions in the past 12 months, I / we have received our bill for our Capital One - much later than expected. During the last incidence, the billing cycle ended -/-/16. Capital One 's telephone support claims that the bill was mailed -/-/16, yet we did not receive it until -/-/16. The due date is -/-/16. Although we can easily pay the bill, this gets to be a tight turn around and has nearly resulted in several late payments. Either Capital One is inadvertantly failing to mail their statements late, or they are sending statements too late in the hopes of generating revenue through late payment fees and interest. Or the postal service is not doing their job properly, but we have not had problems with other mail arriving late.