JPMorgan Chase & Co. Credit Card Complaint

Unsolicited issuance of credit card

JPMorgan Chase & Co. Credit card department,

Unsolicited issuance of credit card Pennsylvania

I received an active credit card in my name mailed to my house. A Chase Amazon card in which I have never did business with -. In my profile my email address was changed. I have been getting a run around when I try to find out why the card was sent in the first place. Who ordered the Card? Who changed my email address? and How did they get past my security question? Here is a Company that just sends a card to your house that your not expecting and if stolen ... This is a Major concern and if they are just sending cards out because it 's rates are more COMPANY friendly than the one I already have. I have called a number of times on the phone for sometime with the security specialist and when I ask for the information about the card they want to transfer me to credit card applications. and every time they transfer you, they want more of your information. I still have n't received and information that I requested regarding this unsolicited credit card.

JPMorgan Chase & Co. customer in Pennsylvania
Apr 12, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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