Lending Club Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Lending Club Corporation Consumer Loan department,

Installment loan Managing the loan or lease Arizona

I have a loan with The lending Club in - -, CA. My loan has a grace period until the tenth of each month. I will often call like I did today and make my payment. Today is the -, Friday. They then tell me that my payment, even though I am calling it in on a friday in the morning, wo n't post until Monday the -. And that my payment will be considered " late '' internally. This is fraud. You can not take a person 's payment in good faith, two days before the grace period ends, and then because YOUR company takes a few days to process the payment, mark their account as late. This is illegal. They can take my payment, mark my account as paid, and within the legal grace period and if it takes them two days to process then that 's on them. Not on the consumer. I am making my payments on time. I have each and every month. And my account has been marked late " internally '' several times due to this issue. I would appreciate this being corrected within their company.

Lending Club Corporation customer in Arizona
Apr 08, 2016

* Source: CFPB Complaint Database

Lending Club Corporation response to complaint:
Closed with explanation

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