JPMorgan Chase & Co. Credit card department,
I applied for a chase marriott rewards card the was supposed to come with a - bonus points after spending $3000.00 in 3 months. Chase sent the card to me and let me spend $3200.00 dollars then 6-8 weeks after sending me the card I was told I did not qualify for the bonus. I should have been told when I got the card that I would not be getting the bonus or denied the card in the first place. I was mislead and this needs to stop.
JPMorgan Chase & Co. customer in Texas
Apr 05, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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