Non-federal student loan Can't repay my loan can't decrease my monthly payments
Navient Solutions, Inc. Student loan department,
Non-federal student loan Can't repay my loan Can't decrease my monthly payments Missouri
They refuse to let me make a payment over the phone without a cost. They refuse to give me a lower rate due to my finances because I have a co signer whom refuses to speak with them. Two years ago I sent them papers to change my name and it 's still my married name from 10 years ago.
Navient Solutions, Inc. customer in Missouri
Apr 05, 2016
* Source: CFPB Complaint Database
Navient Solutions, Inc. response to complaint:
Closed with explanation
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