American Advisors Group Mortgage Complaint

American Advisors Group Mortgage department,

Reverse mortgage Application, originator, mortgage broker Florida

In - - I began discussing a reverse mortgage with - - of American Advisors Group. As of today, although all the paperwork has been submitted and the loan approved was approved in - -, they have failed and refused to go to closing. - - does not return phone calls or respond to emails. There is always some excuse. It took months for the appraisal of my house to be completed. At the last minute, I was informed that I had to pay for the mortgage. The appraisal was finally done and then there have been one delay after another. If I did n't need the money to do certain repairs or to reimburse my savings for repairs already done, I would not be so upset. Each week there is another problem - he called to tell me that there was a mortgage on the house - no mortgage exists - the title company did not notice that when the mortgage was released in -/-/-, the lienholder misspelled my father 's name, which they corrected with a second release of mortgage. Within 5 minutes of receiving the call from - -, I was able to show him what they


leave a message, no return call is received. Last week I received a call from - - from - - - and we went over judgments that were n't mine. Have not heard back from her. AAG has placed me in such a financial bind that I may not recover from it. - should not be an approved HUD reverse mortgage lender. Please help me! The supporting documents are so voluminous that I could not upload them. I did not receive a - - - nor did I receive a letter of approval. All approvals were verbally given to me by - -.