JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

Chase gave my finance and I a " pre-approval '' for a mortgage back in - 2016 ( they ran our credit on - -, 2016. They introduced us to our loan processor las week and they told us today that we were declined based on credit bureau information. Information that I had shown them was reported in error no less. Now we may lose our house and $17000.00 down payment because they led us to believe that we were approved. It is just not right.

JPMorgan Chase & Co. customer in New York
Mar 31, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

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