Amex Prepaid card department,
Other special purpose card Managing, opening, or closing account Florida
I 've complained before about these rebate/reward cards and the fees because traditionally a fee comes with a service and they provide zero service. They take a monthly fee for what, not using it, kind of backwards logic but of course makes banks rich while robbing consumers. This complaint is not about that though. So I tried to use - of my cards and it was denied presumably because I did not have the full amount available on the card which is - point # 1. So you ca n't use the balance and pay the rest with another means of payment??? For convenience and so AME- does n't miss responses which they traditionally do, that is question - and I 'll make a list : 1 ) Can consumers pay with a reward card and even if the balance is not available for full payment, apply a partial payment? If not,
2 ) I would love to know how many cards other than being robbed with the fees, end up with small balances that never get used because you ca n't go over with the purchase??? i would basically like to know the possibility/probability of using down to the penny. 3 ) To top everything off, I was charged a $1.00 fee for attempting to use the card and for what??? This is just more ripping off the consumer to make millions and millions in profit ... In processing the note was that AME- denied the charge, not the processing company, AME- so this is their issue, their shortcoming, their greed ... The card number for reference is - -
Amex customer in Florida
Mar 27, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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