Bank of America Mortgage Complaint

VA mortgage Loan modification,collection,foreclosure

Bank of America Mortgage department,

VA mortgage Loan modification,collection,foreclosure New Hampshire

In 2003 I took out a Home Equity loan on my residence through - Bank - - for approximately -. A short time later in 2003 I also refinanced my residence mortgage with - Bank - - for approximately -. The loans were absorbed at some point by Bank of America where I had been paying on regularly until up until about a year ago. At that time I went through a divorced and my income level was reduced. I have had trouble paying on the loan for - and the loan was handed of to - -. During my discussion with - representatives about what was my first ( primary ) mortgage and what was the second ( equity ) I discovered that Bank of America had reversed them. I have since been in contact with the Mortgage Department at Bank of America who do not seem to understand that the mistake has been made.


treated as the primary mortgage. The primary mortgage on my residence has always been the lower of the - loans. Contrary to what Bank of America personnel are saying it does matter which loan is considered the primary mortgage on the property. The reasons are many and especially given that - was turned over to another lender and I am working to secure a refinancing program through them.

Bank of America customer in New Hampshire
Mar 25, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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