Exeter Finance Corp Consumer Loan Complaint

Exeter Finance Corp Consumer Loan department,

Vehicle loan Managing the loan or lease Georgia

I requested for a due date change on a car loan I secured from Exeter Finance Corporation immediately after I secured the loan ( -/-/2015 ) because I get paid at end of each month. I was told to do so after I make a complete payment. After I made a first complete payment, they told me I have to wait again till I get my account caught up because the second time, I had requested too close to my due date ( of - of the month ). On -/-/- I requested again immediately after I made my payment as was advised to do. They said they will contact me once it 's approved. No one called so I called again around - -. and they told me it was approved on - -. thus changing my due date to end of each month, and I should just wait till the responsible department updates the system. I waited, waited and now almost -/-/- I keep getting more calls saying my payment is past due and I owe an extra $ -/more in fees. This does not seem like missing to call me or coincidence. It seems like a well coordinated deceitful practice to fleece the customer. I 've been requesting for a due date change on a newly acquired loan for months and when they finally approved it on - - they still trying to come up with something else to steal from me. This is unacceptable and fraudulent. I have sent a letter through their website, called - which is supposed to be their corporate headquarters but it 's never answered though I left a message.