Resources for resolving common issues with Exeter Finance Corp products and services
You can reduce the number of unwanted calls from Exeter Finance Corp you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Exeter Finance Corp Consumer Loan shopping for a loan or lease May 26, 2016 - I have recently purchased a new vehicle from -. The loan was financed through Exeter Finance Corp on -/-/2016, and they starting blowing up my phone today -/-/2016. When I say blow up my phone I mean - phone calls within a 3 hour span, and 4 of those calls were within 12 minutes. I was in a Managers meeting with my job, so the phone was on silent, and they avoided leaving a voicemail. So once the meeting was over I called the number to see who was calling me, and it was Exeter Finance Corp. I just signed my loan less then a week ago and my payment wo n't be due until - -... |
Exeter Finance Corp Consumer Loan managing the loan or lease May 13, 2016 - 2 1/2 years ago I purchased a - Chevy Malibu. 1 month ago the Malibu was rear-ended and totaled out by state farm insurance. At the time of purchase, the - Malibu had - miles on it. I spoke with a rep from Exeter Finance ( my former finance company ) and the rep stated that I still owe $7100.00. - - sent Exeter Finance a final payment for the - Chevy Malibu in the amount of - At this time I am satisfied with the final payment to Exeter and I feel that I am NO longer obligated to any cost concerning the - Chevy Malibu. You can reach me at -- or via phone -... |
Exeter Finance Corp Consumer Loan managing the loan or lease May 6, 2016 - Back in - I was made aware that Exeter Finance Corp reported my account delinquent 30 days or more past due for my - & - 2015 payment. I called and spoke with a CSR and through that conversation realized that they were missing a payment that I made. I was told that I need to send documentation of the payment being cleared. Within a week I sent in my bank statement showing the payment was made with my debit card and cleared. I continued to follow up on the status of the update for weeks and was unsuccessful. Thirty days past and finally I decided to report the company to the - and I... |
Exeter Finance Corp Consumer Loan managing the loan or lease April 29, 2016 - My vehicle was paid off by the at fault driver 's insurance company following an automobile accident on - -. An overage is due to be refunded to me, as my account balance was paid in full. I have made repeat phone calls to Exeter Finance regarding money they owe me, approximately -. Every time i call, they are reviewing it. A payoff amount and warranty refund was sent over 2 weeks ago, - -, 2016. To date, it 's still being reviewed by a department that no one can speak with. My account is still open and showing that i owe them. They keep assuring me all is fine. It is not until ... |
Exeter Finance Corp Consumer Loan managing the loan or lease April 26, 2016 - On -/-/2015 Exeter Finance - - - - made an inquiry of my credit file with - without my concent.... |
Exeter Finance Corp Consumer Loan problems when you are unable to pay April 18, 2016 - Reporting deliquent before 30days is up ... |
Exeter Finance Corp Consumer Loan managing the loan or lease April 14, 2016 - I had a - Nissan Altima financed with them for just over a year with no problem. -/-/-. I called to try and get -. payment deferred they said that would be no problem. They took the payment anyway then claimed that the finance department did n't get the paper work on time. I was told that the payment $310.00. would be back in my account within 24 to 48 hours. Three days later I was told that I had to send them my account information in order for them send my payment back, which made so ne since to me because I had the automatic withdrawal so they should already have that info. I w... |
Exeter Finance Corp Consumer Loan problems when you are unable to pay March 31, 2016 - Car was repoee with 13 days delinquent and would n't allow recovery unless full loan amount paid E-ETOR FINANCE ... |
Exeter Finance Corp Consumer Loan managing the loan or lease March 25, 2016 - I requested for a due date change on a car loan I secured from Exeter Finance Corporation immediately after I secured the loan ( -/-/2015 ) because I get paid at end of each month. I was told to do so after I make a complete payment. After I made a first complete payment, they told me I have to wait again till I get my account caught up because the second time, I had requested too close to my due date ( of - of the month ). On -/-/- I requested again immediately after I made my payment as was advised to do. They said they will contact me once it 's approved. No one called so I called... |
Exeter Finance Corp Consumer Loan shopping for a loan or lease March 20, 2016 - - - - - - - - VA - dob -/-/- SS # - E-ETER one has agreed to remove the unauthorized inquires from my - report. I did not apply and have no credit with these people. E-ETER -/-/- my id is attached please verify my signature ... |
Exeter Finance Corp Consumer Loan managing the loan or lease March 18, 2016 - Exeter Finance will not allow me to pay extra money towards my principle balance. If money is paid it only reduces the next months payment. I called to speak with a representative and was told this information. ... |
Exeter Finance Corp Consumer Loan managing the loan or lease March 11, 2016 - Exeter Finance received an insurance check to be applied to the principal balance of my loan -/-/-. The check was cashed on - - 2016 and as of today - - 2016, has yet to be applied to the principal balance of my loan and everyone claimed the check is not able to be located and payment denied. The company continues to charge my account interest based on the former principal balance. I have attempted to resolve this for several weeks, spoken to supervisors and sent a copy of the paid check to Exeter Finance for review and confirmation. ... |
Exeter Finance Corp Consumer Loan problems when you are unable to pay February 17, 2016 - I purchased a - Buick Rainer on - -, -. The amount financed for the Vehicle was $16000.00. Since - -, -, I have been paying the sum of $440.00 every month. To date, I have paid $15000.00 and have been inform that I still owe $10000.00 on the Vehicle. Since I got the Vehicle, I have been experiencing serious problem involving periodic repairs. This has been going on until recently, the Vehicle has broken down. The repair bill is over $4000.00, which I do n't have. I have tried to solicit help from the loan company, Exeter Finance, but they have flatly refuse to ev... |
Exeter Finance Corp Consumer Loan managing the loan or lease January 25, 2016 - Hello. I began financing an auto loan with Exeter Finance in - 2012 and at that time their customer service division was located in the U.S. Several months ago Exeter out-sourced the entire customer service division to a foreign country including customer service, insurance, finance, and all other matters relating to the loan. I have attempted repeatedly to speak with Exeter regarding new regulations received from my property insurer because the current customer service division is incapable of providing appropriate information regarding U.S. law - can not provide information on insurance r... |
Exeter Finance Corp Consumer Loan managing the loan or lease January 18, 2016 - The company that I have my vehicle financed with will call my house, my work & my cell every 30-45 mins & when the answering machine picks up or voice mail starts, they hang up without leaving a message or call back number or anything. This is very annoying, harassing & downright unprofessional to say the least. All of our payments are made online & on time. I do n't know what their problem is but it needs to stop. They 're - companies that I have this problem out of. They are Exeter Finance & - -. I will not recommend these companies to family or friends due to the fact this harrassm... |
Exeter Finance Corp Consumer Loan shopping for a loan or lease January 6, 2016 - I applied for an auto loan. Unfortunately, Exeter Financial wanted to charge me an interest rate of 15.4 % which is absurdly high. Exeter Financial has a reputation for charging - and - customers higher interest rates than - borrower applicants. They were trying to charge me an absurdly high interest rate because of my national origin. ... |
Exeter Finance Corp Consumer Loan taking out the loan or lease December 23, 2015 - My issue is with my current finance company Exeter Finance. I purchased a vehicle -/-/2015 from - which was to be financed by Exeter finance company. I returned the vehicle the same day because I was having issue before I could get it home and I got another car financed through Exeter. - sent the funds for the first car back to Exeter via ACH as they should -/-/-, however I did not know until recently that Exeter Finance put the original loan for - on my credit report ( which is incorrect ) along with the current loan that I have. I am having issues with the car that I kept... |
Exeter Finance Corp Consumer Loan managing the loan or lease December 21, 2015 - I made my - payment to Exeter Finance Corp by check and it was not credited to my account. I have faxed and emailed a copy of the check that cleared my bank weeks ago and they are still calling me 4 -5 times per day for the payment and are threatening to repossess my car. ... |
Exeter Finance Corp Consumer Loan managing the loan or lease December 21, 2015 - I have received - phone calls from Exeter Finance Corp on my cell phone. I am not the loan consumer, and I did not provide them with my cell phone number, nor did I give them permission to contact me at all, or on my cell phone regarding this account. This is apparently an account for my brother 's loan. When they contacted me the first time, a couple of months ago, I expressly told them that I have nothing to do with his account, and I demanded that they remove my phone number from their system, and make no further contact with me. I specifically requested a supervisor to whom to provide t... |
Exeter Finance Corp Consumer Loan problems when you are unable to pay December 10, 2015 - - - - - color and not leather interior. Recently last - the - I went to a - more dealer asking for a vehicle and I did select a wonderful and very good vehicle. However, I did n't appreciate it with the necessary numbers about the risky negotiation that I was doing and in fact I did signed. The expectation was to bring this vehicle into a productive base with an specialized firm in a people transportation. That company suggested to me to visit this dealer and they will benefit me with a financial help and because many other doors were closed here and there, I got... |
Exeter Finance Corp Consumer Loan managing the loan or lease managing the loan or lease November 11, 2015 - I refinanced my - with my local credit union and payed off account # - with exeter finance on -/-/-. I was told the account would show as closed with 30-45 days. This account shows as open with all - credit bureaus still and because of this my credit score has taken a beating. I own - cars with - vehicle loans now which affects my debt to income ratio. Exeter needs to get it together and close this account immediately. Please assist. Thank you. ... |
Exeter Finance Corp Debt collection cont'd attempts collect debt not owed debt was paid October 30, 2015 - I had a car loan financed with Exeter bank. On - - 2015 the car was totaled. The insurance company and Gap paid the car off. Exeter bank has been reporting that my account is late from - to -. I have been trying to resolve this issue since -. They are reporting the deficiency balance which they can not collect in the state of New York along with interest and -/-/- payment which was due at the time the car was totaled however, the insurance check from - paid for -. ... |
Exeter Finance Corp Consumer Loan problems when you are unable to pay problems when you are unable to pay October 29, 2015 - I obtained a loan from Exeter Finance Corp with an interest rate of 22.9 %. After making approximately 12 months of payments I began the process of purchasing a home and secure a mortgage. I was informed that my auto loan with Exeter contained a outrageously high interest rate, high payment, and the vehicle had around $5000.00 dollars in negative equity in the vehicle. I was informed by lenders, my legal counsel, and the veterans home loan association, that I would still be able to obtain loan provided Exeter reported correctly and only reported a repossession to the credit bureaus. Exeter h... |
Exeter Finance Corp Debt collection false statements or representation attempted to collect wrong amount October 28, 2015 - My name is - - i live at - -, - - - : -. I am filling a complaint against E-ETER FINANCE- -, - Texas. I had a car loan with the above in -/-/- in -/-/- Exeter Finance repossessed the car and sold it but did n't report the new loan balance. I disputed this balance through - twice and E-ETER FINANCE refuse to change the amount.I spoke with E-ETER FINANCE two weeks ago they told me that it is in their rights to ; charge me $4.00 per-day interest and put what they what think on the credit reporting agencies.At first Exeter Finance was reporting the o... |
Exeter Finance Corp Consumer Loan shopping for a loan or lease shopping for a loan or lease October 22, 2015 - -/-/2015- - - - VA -Re : Unauthorized Credit InquiryDear Creditor, I recently received a copy of my - and - and - credit report. The credit report showed a credit inquiry by your company that I do not recall authorizing. I understand that you should n't be allowed to put an inquiry on my file unless I have authorized it. Please have this inquiry removed from both credit files because it is making it very difficult for me to acquire credit. Send us written authorization that gave you access to our credit files. SS # - - -SS # - - - ... |
Exeter Finance Corp Consumer Loan managing the loan or lease managing the loan or lease October 18, 2015 - My name is - - and I have been harrassed by Exter Finance for over 7 months of non paymnet and asked for more money over the phone againt my account after proven I never missed a payment but has in fact over paid on my account. All phone calls are recorded and their are managers stating I have overage amounts waiting on my account but each day they were calling like - times a day an sending threatening documentation to repossess my vehicle which I told them was stressing me out they did not care. I have given them every fax from my bank showing over payment from bill pay an yet they d... |
Exeter Finance Corp Consumer loan shopping for a loan or lease October 1, 2015 - In - of 2014, I tried an - - - and found their interest rates and car selection to be predatory and unacceptable. I never went through with any of the loans offered, and when asked if they could do a credit inquiry I was told that they would only do - soft inquiry that would not affect my credit report, only to find that my TransUnion credit report has - hard inquiries from the same group of financers that I never approved. - of the hard inquiries were made soon after my meeting at the building that - tells you to go to when financing a vehicle. - inquiry was made a ... |
Exeter Finance Corp Debt collection communication tactics frequent or repeated calls September 18, 2015 - Between -/-/- and - 2015 they called me 7 days a week 5-7 times a day for a total of about 300 calls within a 45 day period ... |
Exeter Finance Corp Consumer loan managing the loan or lease September 16, 2015 - I applied for a car loan with Exeter Financial on -/-/2014 which the application was approved for financing on or around - 2014 which I was told my first payment would be due on - -, 2014 and that the payment due date would bbe the - of each month thereafter. The company asked me to sign up for automatic draft and I agreed ; however, the company started to withdraw funds from our account prior to the due date and charged me both late fees and nsf fees along with numerous fees that I incurred from my financial institutions due to the pre-withdrawing of funds. I had a very diff... |
Exeter Finance Corp Consumer loan managing the loan or lease September 14, 2015 - I was caught vulnerable at a time of need. I recently just loss my car to a hit in run. In I was in a desperate need of a vehicle. I went to a local car dealership by the name - motors. Which promotes we can put you in a car no matter the down payment or credit. I was deny by every loan possible. I grew weary and tired of the process. So they stop me before I could leave and said a financial company by the name Exeter financial corp was willing to put me in a car. I thought they had to be kidding me. I spent hours and now somebody wants to finance me? In they was trying to put me in a -?... |
Exeter Finance Corp Consumer loan managing the loan or lease September 11, 2015 - I contacted Exeter Finance Corp to let them know I would be making my - - payment on - -. I called on the - and had them debit my checking account for - payment. On - - I received a call from the finance company stating I did not make the - payment. I explained my conversation that I had on the - and explained I made the payment. The customer service person told me it was not on their computer system and took the bank account information again. On the - Exeter took out - car payments which bounced my account. After numerous phone calls to customer service I ... |
Exeter Finance Corp Consumer loan managing the loan or lease September 10, 2015 - I was recently in a car accident and my car was totaled out. The insurance company paid Exeter Financial approximately $6200.00 and because I do not have gap insurance I still owe approximately $5500.00. I immediately called Exeter Financial to see what they could do to work with me being that I no longer have the car. - of the representatives said that I must still pay $390.00 per month or I will be charged for interest and late fees. I said I did not know what I could do and was contemplating bankruptcy. Before I know it I am receiving collection calls for my car payment due -/-... |
Exeter Finance Corp Consumer loan problems when you are unable to pay July 13, 2015 - I am financing a vehicle through Exeter Finance Corp., the loan started - @ - a month for 6 years i financed - for a -/-/- - -, i noticed the balance was not going down after - - yrs of payments so when i started to inquire on why that is, in a course of approx 2 months i was told because i pay late they are charging a daily interest rate which is why the principal is not being applied, there is a late fee of 5 % interest on the contract and that is all. ... |
Exeter Finance Corp Debt collection improper contact or sharing of info contacted me after i asked not to July 7, 2015 - Exeter Financed called several times each day for several weeks looking for someone that is not attached to my phone number. I had asked very nicely several times to stop calling that they were calling a company cell phone. The calls did not stop. I would receive up to 8 calls in one business day. I spoke with a manager on - occasions and the calls have not stopped. They are trying to collect a debt from someone, but will not accept that person is not me. ... |
Exeter Finance Corp Consumer loan managing the loan or lease July 3, 2015 - Exeter - keeps calling my cell number and work trying to get me to payan outstanding balance of $360.00 they say I owe for a late payment that theycant tell me what month exactly it is that was not paid. Their are also showingnegative info. on my credit report due to this problem. ... |
Exeter Finance Corp Consumer loan problems when you are unable to pay June 1, 2015 - Purchased a car from - - - in - put $6000.00 down and in less than four months transmission went out they told me the car was still under manufacture warranty when I bought it because I kept asking for an extended warranty but instead they sold me GAP and told me the manufacture warranty was still good. - would not repair the car they said warranty expired 2 months prior to the repair which was $4500.00. I filed a complaint against both companies with -. Went months trying to get a resolution. I was paying my car payment plus - of dollars in rentals. Could n't afford b... |
Exeter Finance Corp Consumer loan taking out the loan or lease May 20, 2015 - We requested just - form Exeter Crop, but Exeter refused to proved us with - form. We need the a - so we can refinance at with lower rate with - -. Because we not happy with hight interest rate which is 14.7 % when have much lower interest rate with -. We do have above average credit. A - Form is a common request between companies. ... |
Exeter Finance Corp Consumer loan managing the loan or lease April 18, 2015 - I have been with Exeter Finance for about - years now and they have been told over a year ago, not to call my work place. They were compliant until - - when I got a call on my phone at work from them. I have the call in my call log at work and if need be I can see if I can get a print out from the main computer that hosts our phones. This is a violation of my rights as a consumer and something needs to be done about it. ... |
Exeter Finance Corp Consumer loan managing the loan or lease April 14, 2015 - I do not owe this account or the money I have previously filed a complaint with exter and - and have not heard anything from them or you regarding this negavite report I would like a validation of this account and the amount this company is reporting I 've already provided the documentation ... |
Exeter Finance Corp Consumer loan problems when you are unable to pay April 9, 2015 - I totally disagree with Exeter Finance Corporation 's response. Exeter Finance Corporation failed to address the Real Issue and is hiding the fact that they are scamming consumers. Exeter Financing is a scam and its Shady Financing is unscrupulous. On or about - 2014, I entered into a Retail Purchase Agreement with - /Exeter Financing Program - I was NOT employed by - at that time and was not told that I would be fired if the Customer Rating falls below -. - - failed to do a thorough check on my Proof of Income '', thus without checking the income they put me in this high... |
Exeter Finance Corp Debt collection communication tactics frequent or repeated calls March 29, 2015 - got me on a computer calling machine after I talk to a representative off this company they continue to call me - times a day, I have already made payments for automatic withdraw from my checking account, and they still harass me, I also told them not to call me on the - and yet I recieved - calls today. ... |