TD Bank US Holding Company Consumer Loan Complaint

Vehicle loan Managing the loan or lease

TD Bank US Holding Company Consumer Loan department,

Vehicle loan Managing the loan or lease Washington

In - - 2016 we mailed our payment into TD Autofinance. They lost it. However they starting calling twice a day, leaving voice mails ; in said " call by - or this is your last chance ''. On - - they suddenly found the -/-/- payment and applied it. Just a few days before cashing the -/-/- payment on - -. The account is now current plus a little extra. My entire life I have been on time with payments - even paid cars off early. Today - - - a letter arrived in the mail saying they are going to report me to the credit bureaus for being late. How is that possible when they lost the payment ( that was dated - - ) and found it over a month later. If you have a choice - do n't use this company. I had no choice.

TD Bank US Holding Company customer in Washington
Mar 26, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with non-monetary relief

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