TD Bank US Holding Company Consumer Loan department,
Vehicle loan Managing the loan or lease Washington
In - - 2016 we mailed our payment into TD Autofinance. They lost it. However they starting calling twice a day, leaving voice mails ; in said " call by - or this is your last chance ''. On - - they suddenly found the -/-/- payment and applied it. Just a few days before cashing the -/-/- payment on - -. The account is now current plus a little extra. My entire life I have been on time with payments - even paid cars off early. Today - - - a letter arrived in the mail saying they are going to report me to the credit bureaus for being late. How is that possible when they lost the payment ( that was dated - - ) and found it over a month later. If you have a choice - do n't use this company. I had no choice.
TD Bank US Holding Company customer in Washington
Mar 26, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with non-monetary relief
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