JPMorgan Chase & Co. Credit card department,
I have had a Chase Freedom card since 2007. My interest rate at the start was - My credit was bad, I was lucky to get a card at all. Since them they have raised my credit limit three times, from $4000.00 to $13000.00. I have made every payment on time as proved by my credit reports from all the reporting agencies. My last payment to them was $9000.00 which left me a balance of $760.00. My credit score is -. When I asked them to lower my rate. They said no. I pointed out my payment history, they said I had the lowest rate available at that time. On credit card sites, the highest rate listed for this card is 23.27 % I and paying - points ABOVE that. Usury springs to mind.
JPMorgan Chase & Co. customer in Illinois
Mar 22, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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