JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Virginia

I have been charged interest twice when I paid off an account before the end of the statement due date. ( Chase Card ) E- : I owed $10000.00 due - - I paid - in various amounts before the due date. I was charged interest of $64.00 Upon calling the supervisor to ask about this I was told this was residual interest from a - statement that I owed. I then asked what I then owed and was told $980.00 and they would give me $6.00 + in credit and redeem my earned points. I paid the - that the supervisor told me I owed before the due date of - - anbd when I called the bank today to make sure I had a - balance there was yet another interest charge of $35.00. I called a supervisor again today and - the supervisor told me it was residual interest since I talked to - the supervisor on or about - -. I thought you could not be charged interest if an accont was paid off in full before the due date.