Amex Prepaid card department,
General purpose card Managing, opening, or closing account Georgia
My Serve prepaid debit card account was closed. In this account I had funds confiscated without cause. Nor was I able to get any honest and forthcoming answer as to why my account was closed or when the funds would be returned to me. I have asked on numerous occasions for copies of or access to my billing statement. To this day I have not received anything.
Amex customer in Georgia
Mar 14, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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