Capital One Credit Card Complaint

Customer service / Customer relations

Capital One Credit card department,

Customer service / Customer relations New York

I recently opened a credit card account for -, - - with Capitol One Spark. I spoke to a representative about the application process beforehand. The company gave me a $500.00 credit line. After I activated my card, I could not use it because on -/-/16, an unidentified Capitol One representative put an illegal hold on my account. This representative did not have a court order and acted illegally. When I filled out the application, Capitol One approved my credit, because of my credentials. I run a paralegal consultation firm. The male representative treated me in a discriminatory way and did not let me speak to a supervisor because of my gender.

Capital One customer in New York
Mar 02, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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