PHH Mortgage Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PHH Mortgage Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Oregon

We paid off our mortgage in full more than twelve years ago ; however PHH Mortgage Services Corp has taken no steps to remove the lien on our home - despite repeated requests to do so over the past five months .We have telephoned, e-mailed, FA-ed and mailed requests all to no avail. We are an elderly couple in poor health and want to be able to sell our home. PHH 's conduct is an example of elder abuse and potential financial fraud.

PHH Mortgage customer in Oregon
Mar 02, 2016

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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