Conventional fixed mortgage Loan servicing, payments, escrow account
PHH Mortgage Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
My loan was sold. The new mortgage servicing company has not contacted me in over 30 days. I have no information other than a letter from my previous servicing company stating the new company PHH Mortage is required by law to contact me within -. I have received nothing from PHH Mortage in over 30 days. I would like to know the penalties and legalities of this issue, and get on record that I have received no communication or information as required by law. I would like to also know my recourse if possible.
PHH Mortgage customer in California
Mar 01, 2016
* Source: CFPB Complaint Database
PHH Mortgage response to complaint:
Closed with explanation
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