JPMorgan Chase & Co. Credit Card Complaint

Rewards

JPMorgan Chase & Co. Credit card department,

Rewards New York

I was an account holder of the Chase - Visa card. One of the perks is that you receive Marriott Gold Elite Status as long as you spend $10000.00 in an account year. I met that requirement for -/-/-, and received Marriott Gold Elite Status -/-/-. I spoke with a Chase account rep -/-/- who confirmed I may close my account and not lose the status. I closed the Chase account, and lost the status.

JPMorgan Chase & Co. customer in New York
Feb 29, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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