JPMorgan Chase & Co. Complaint

JPMorgan Chase & Co. Bank account or service department,

Checking account Making/receiving payments, sending money Illinois

I made a wire transfer using my Chase account online. Chase then suspended my account as they thought the transfer was fraud ( it was n't ) I contacted Chase to unsuspend the account, who then asked me what my ex girlfriends DOB is. We dated back in 2009?!?! Now Chase wants me to waste $1500.00 on a plane ticket to unsuspend the account. Ridiculous

JPMorgan Chase & Co. customer in Illinois
Feb 29, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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JPMorgan Chase & Co. Bank Account Or Service Complaint

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