U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

Conventional adjustable mortgage (ARM) Settlement process and costs Minnesota

I took my home loan from US Bank, there was issues in loan fees charges and credit promised by lender in final - document. My Mortgage Originator promised me that he will look on to those issues and reimburse me for additional charges which are in -. I was not able to resolve those issues in time before closing as Mortgage Originator was on leave and on day of closing he verbally informed me that he will issue credit for wrong charges. Later they denied for adjustment and informed me that now they ca n't go back as closing is already done, when I have given option of - correction, they informed me that they will reimburse me through - gift card.


I had overpaid $290.00 than agreed as below. I was supposed to get credit $530.00 ( Platinum credit ) and $470.00 ( Appraisal fee waiver ), total $1000.00. But actually I received credit of $530.00 ( Platinum credit ) and $210.00 ( Lender credit ), total $750.00. Also, their was charge $43.00 for point ( which was never agreed ), so total I over paid is $290.00 - - - - + - = - ). I have all email communications from them.