Capital One Credit Card Complaint

Late fee

Capital One Credit card department,

Late fee District of Columbia

Back in - -, I was laid off of work and could not afford to pay for my Capitol One student credit card. I discussed this with the bank, and they offered me no solution at the time. So I stop paying them. My credit card limit on this credit card was $300.00, and there was no way I could go over my limit except if late fees were stacked on it. In - -, Capitol One finally closed my student credit card and reported the credit bureaus that I owed them $1500.00. Today, Capitol One has a charge off on my credit report stating that I owe $2200.00 total, which is 745.67 % over the limit! This is clearly a violation of the Credit CARD Act of -.

Capital One customer in District of Columbia
Feb 25, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

Consumer disputes how Capital One handled their complaint

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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