Incomm Holdings, Inc. Prepaid Card Complaint

General purpose card Unauthorized transactions/trans. issues

Incomm Holdings, Inc. Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Michigan

Hi, I purchased - prepaid myvanilla debit cards with $500.00 on each -, in - Mississippi on - - - from -. I activated - of the cards immediately, I used said card and since the transaction went through I threw away the packaging and receipt from the cards. I do however have a witness that was with me when I purchased the cards who is willing to testify to this. The first card I activated, and used a few times, - states someone else " claimed ownership '' of the card. I still have physical custody of this card so I have no idea how this happened. The second card I activated on - -, I used it once at a hotel in Mi that I have been a patron of for several years. - - -, - stated that card had been reported stolen. I am the only person with my card number and I did not report the card stolen. I have disputed these claims with -, I have called them several times, I have emailed them, I have faxed them a complaint, all to no avail. If - had returned my cash to me I could


in Mi and could - the family emergency in person. I earn a very modest wage, I do not have a savings account. The money I placed on the cards was the only available cash I had to my name. I am currently still stranded in Mi. I lost my job because of this situation, which cost me $1600.00 in wages. I plan to also contact an attorney regarding this, I feel - owes me not only the cash on my cards but also the wages I lost. I am - miles away from my vehicle, my belongings and I 'm now out of employment. I appreciate any help you can offer with this problem.

Incomm Holdings, Inc. customer in Michigan
Feb 25, 2016

* Source: CFPB Complaint Database

Incomm Holdings, Inc. response to complaint:
Closed with explanation

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