Bank of America Credit Card Complaint

Billing statement

Bank of America Credit card department,

Billing statement Pennsylvania

As I understand it, credit card companies are required by law to list the interest rates and balances subject to these interest rates on monthly credit card statements. I 've notified Bank of America on many occasions that my credit card statements, more often than not, DO NOT include this important information. As of my last complaint about it, BOA reached out to me and said it was a result of a system upgrade and my statements would now include that information. As of - 2015 my monthly statement included the information I was expecting. It seems they corrected the problem for 2 months as - 's statement to current no longer provides this information.

Bank of America customer in Pennsylvania
Feb 23, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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