Exeter Finance Corp Consumer Loan Complaint

Vehicle loan Problems when you are unable to pay

Exeter Finance Corp Consumer Loan department,

Vehicle loan Problems when you are unable to pay New Jersey

I purchased a - Buick Rainer on - -, -. The amount financed for the Vehicle was $16000.00. Since - -, -, I have been paying the sum of $440.00 every month. To date, I have paid $15000.00 and have been inform that I still owe $10000.00 on the Vehicle. Since I got the Vehicle, I have been experiencing serious problem involving periodic repairs. This has been going on until recently, the Vehicle has broken down. The repair bill is over $4000.00, which I do n't have. I have tried to solicit help from the loan company, Exeter Finance, but they have flatly refuse to even listen to me. I asked for them to refinance the vehicle, but they told me to go to other Loan Institutions as they do not finance their own loan. I am writing this complaint to inquire as to what steps are available to solve this problem. I casn not continue to pay for a vehicle that I am not using. It is apparent that during the course of this loan, I have only been paying interest, and little or no principle. Please advise on how I can get help in this situation. Thanks for your anticipated help.

Exeter Finance Corp customer in New Jersey
Feb 17, 2016

* Source: CFPB Complaint Database

Exeter Finance Corp response to complaint:
Closed with explanation

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