Capital One Credit Card Complaint

APR or interest rate

Capital One Credit card department,

APR or interest rate New Jersey

on -/-/- I 'd had call over the phone to apply for a capital one credit card on the salesperson had mentioned that I 'll be all getting a 15 month no APR on the fix rate .my surprise on -/-/- I noticed a charge of $76.00 in my account just on APR. I have a call Capital one to find out what was the charge sales person on the phone stating that it was my APR charges starting on -/-/- which I never got a notice on the mail stating that my APR will be changed to 23.99 % Capital one never provide me with the notice of this charge being applied to my account at least 45 days .I think that 's against the law provide The consumer notice before the rate is change.

Capital One customer in New Jersey
Feb 13, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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