EverBank Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Wisconsin
the loan started off with -. - told me I could save - $ a month from my $1900.00. so my payment would have been $1300.00. Thats what - told me my payment would be if I refinanced. Then they fired him and they handed over my account to an associate named -. I told this new associate I did not want an escrow account. She told me I would get $3500.00 dollars back when closed on this deal., And I found a paper stateing the payments to be $1900.00 and I told them the escrow wasnt supposed to be included, and they made the payment out to be wrong. So I told them escrow was n't supposed to be included and they knew the payment supposed to be the $1300.00, so I made - payments this amount and then they said they would n't accept it unless I paid $1900.00. I would have never went for the loan unless the payment was going to be lower. I tried to contact the loan company to tell them the deal was off because the loan now was going to be more expensive then it ever was going to be. I never signed escrow account to be in effect and they said they were n't going to accept $1300.00. I feel I was scammed into this loan.
EverBank customer in Wisconsin
Feb 11, 2016
* Source: CFPB Complaint Database
EverBank response to complaint:
Closed with explanation
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