Ally Financial Inc. Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle loan Taking out the loan or lease Florida

I purchased a vehicle in - 2011 that I put - down on to rebuild my credit I was - told it would be - then told that it was not available on that vehicle it would be - I was not happy but was planning on paying car off early so went ahead. I got the loan through Ally from - I made my 1st payment higher than required and in same month made - toward principal I made payments on line and it did not look right so I called. i told them this was a principal payment and since they do n't show it on there online payments do I need to mail instead. I was told just call and it will be corrected. I made numerous payments early and three principal payments and feel that Ally did something to somehow keep interest not allowable. I refinanced loan that they say was still over - when I only had loan 2 years and paid off app ; - of - which I believe balance was around - @ -

Ally Financial Inc. customer in Florida
Feb 11, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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