FC HoldCo LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

FC HoldCo LLC Consumer Loan department,

Vehicle loan Managing the loan or lease Virginia

This complaint is regarding FLAGSHIP ACCEPTANCE -, LLC AND THEIR PREDATORY LENDING PRACTICES- the complaint also names - - - and how I became association with Flagship Acceptance -, On - -, -, I - - - traded in my - - Sentara Sedan 2.5 limited edition vehicle VIN - that was purchased at - - - - - - - - - - - VA - for a - Nissan Versa - -. The new vehicle was purchased at the same location but now under the name of - of - -. I did not want to purchase a new vehicle however due to the cost of maintenance of the - Nissan Sentara, I did not have to many choices due to my credit history and obtaining financing for a used vehicle. My decision to go back to this dealership was because of my past experience when purchasing the - Nissan Sentara and the same sales manager - - who signed the then buyers order and assisted the then sales consultant - - - on - - -, - - and also - - was then the manager -. I felt confident since both - and - - who


I have credit challenges with my first care my interest rate was 11.92 %, finance charge $7300.00 vehicle purchase $18000.00 total payments $25000.00 with the total purchase of $26000.00 and the total cost of the vehicle in - for the Sentara. I was then financed with - - - - and the terms were at 72 months $350.00 per month with payments beginning on - -, -. ( I was later explain why this is relevant ). When I came to look at vehicles at the - of - -, I was assigned to work with - - - and with - assisting. I wanted to get another Nissan Sentara but I wanted to keep my payments at $250.00 - $300.00 per month. - - 's appeared to be a little bother of my request, - stated that I would have to look at a Nissan Versa to stay within that payment. After going back and forth the terms for the - Nissan Vera was my $500.00 down payment and my - Nissan Sentra trade in, interest rate at 13.49 % with $9200.00 finance charge the vehicle purchase of $19000.00 total payments $28000.00 with the total purchase of $29000.00, terms 72 months at $390.00 financed with Flagship Credit Acceptance with monthly payments beginning on - -, -. - stated to me that like the purchase of the - Nissan Sentara, after six to twelve months of on time payments, He and - of - would help me in refinancing the vehicle for lower payments just like he and then - assisted. After approximately six months I went back to the dealership and the new finance company was - - -, payments with this company was reduced to $220.00 per month. The decision to make this purchase was based on the promise that if I made my payments on time that I would receive the same assistance and financing. I was promised and also asked by - - - ( Sales Manager ), - - -, ( Sales Consultant ), - - -, Owner ( - Manager ) and - - - ( Account Manager ) when the survey come in from - - to give the dealership the highest ratings. - - - assisted on the financing my tags were transferred from the Nissan Sentra. - - provided a temporary registration Identification and that I would receive a permanent registration no later than 30 days. Then I received numerous calls and emails with the first - from -

FC HoldCo LLC customer in Virginia
Feb 05, 2016

* Source: CFPB Complaint Database

FC HoldCo LLC response to complaint:
Closed with explanation

Consumer disputes how FC HoldCo LLC handled their complaint

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