Ally Financial Inc. Consumer Loan department,
Vehicle loan Taking out the loan or lease Missouri
Ally bank was sued because they were charging minority borrowers higher interest rates for their auto loans between - - and - -. I purchased my vehicle and was Finaced by Ally Bank on - - -. I was financed for - my first payment was made - - -. A third party individual contacted Ally bank -/-/- and spoke with a representive name - ( ID # - ) he advised her i was charged - in finance charges between - -- - - I owned the car for 25 months.. and was being charged round figure of - ( Est ) dollars in finance charges a month..this is defamation of character i request ally to refund me ALL of the Finance charges ive paid there company between - - until - -. Ally went against the ECOA implemented by the board of Regulation B that prohibits discrimination in any aspect. ALLY racially profiled me as - due to my last name being - then decided to charge me a higher interest rate. Ally Violated the FCPR Which assures Fairness of consumer Financing..A third party individual spoke with Allys customer service representatives on -/-/- they Released my account information to a third party who does not have a direct connection with this transaction. IN fact they were knowledgeable enough to call her madam throughout the call but not once requesting to speak with the primary account Holder and she was able to get access to all of my account information Which Violated the Privacy act of -/-/- ( Pub.L. 93-579, 88 Stat. 1896, enacted - -, -, 5 U.S.C. 552a ),
Ally Financial Inc. customer in Missouri
Feb 02, 2016
* Source: CFPB Complaint Database
Ally Financial Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ally.com |
Phone | 704-444-7824 |
[email protected] | |
Address | P.O. Box 380901 Bloomington MN 55438 |
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