JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Payoff process Massachusetts

Amazon Visa from JPMorgan Chase ( - ). They do not allow you to make a fixed automatic payment monthly, the only options are to pay the " full amount '' or " minimum payment ''. If you try and schedule payments for the future it also does n't allow you as you can only make one payment per cycle, this in turn causes people to most likely forget and incur a late payment, it 's well within their capability to offer this and it seems like a scheme to either 1. get people to pay the minimum payment and 2. incur late fees if they choose to schedule manually since you can not schedule more than one month at a time See below communication.


Unfortunately, at this time AutoPay does not offer a " fixed payment '' option. Additional payment ( s ) can always be made after the statement due date, but before the statement closing date. This will ensure the AutoPay to be processed each month. If you need any other assistance, you can send us a secure message. We appreciate your business and thank you for choosing Chase. Thank you, - Account is owned by Chase Bank USA , N.A . and may be serviced by its affiliates. - DO YOU KNOW AT CHASE ONLINE YOU CAN .... - Gain instant access to view and download your credit card information. - See and pay your bill online - Transfer balances - Change your address and much more .... - Original Message Follows : - - NAME : - - - Hello, I am just wondering why you do n't have an option for choosing what amount to pay in automatic payments, my only options are minimum payment or pay full amount ex. my minimum payment is $27.00 and I want to pay $ - monthly. In this case I have to manually schedule these payments and often forget to keep scheduling them, is this by design?