Ally Financial Inc. Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Ally Financial Inc. Consumer Loan department,

Vehicle lease Managing the loan or lease Ohio

In -, i signed an agreement to be a coowner on a auto loan with someone. The original lender was - Bank. They are now Ally Bank. I 've paid this car note on time - the term period which ended in -. The primary borrower on this loan made an agreement to keep the leased vehicle and convert it into a loan with only the primary borrower on it. This agreement was made when the company was -. This request was not honored and the vechile was returned to Ally Bank. Without my knowledge or consent, the primary borrower made an agreement with Ally bank concerning the surplus charges that were owed. I did not agree with this nor was i advised or asked to sign anything concerning this. I made the required payments in which i was obligated to pay. Never a late payment or bad history. This is on my credit report and it should not be, I never agreed to anything concerning the unpaid amount or surcharges. My name should be removed from this debt since the primary borrower has agreed to pay this debt. The agreement did not involve me.

Ally Financial Inc. customer in Ohio
Jan 29, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

Consumer disputes how Ally Financial Inc. handled their complaint

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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