JPMorgan Chase & Co. Complaint

JPMorgan Chase & Co. Credit card department,

I signed up for the promotional rate of 0 % on -/-/15 for 21 months and there was a 2 % charge at that time for the balance transfer. Chase is stating that I signed up for a 0.99 % rate for 7 months which I have never signed up for such a short term promotion in my life. I was not paying attention to the .99 % interest they were charging but when It jumped up to 10 % I noticed. I consider this a bait and switch.

JPMorgan Chase & Co. customer in California
Jan 23, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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JPMorgan Chase & Co. Credit Card Complaint

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