Navient Student Loan Complaint

Non-federal student loan Can't repay my loan can't temporarily postpone payments

Navient Student loan department,

Non-federal student loan Can't repay my loan Can't temporarily postpone payments Arizona

Dear President Obama, and CFPB : I am writing you to plead for assistance. - individuals like myself are facing a student loan crisis and although we are hardworking people we do n't earn enough to eat. Two and a half months ago I obtained employment after being laid off and unable to find work. Prior to - 2016 I was residing on the streets and utilizing food kitchens to eat. Last month I began receiving calls at work from the Student Loan Collection Company General Revenue Corporation and as a result was put on verbal notice by my employer that any further collection call at work and I would be terminated. I informed General Revenue Corporation that I just began work 2 months ago and did not have the funds to pay them. On -/-/2016 I received notice that my wages are going to be garnished. I was informed by General Revenue Corporation employee - - that they did not need court permission to garnish my wages and it would be going into effect immediately.


on payment plans with the Internal Revenue and State of Arizona for messing up on my taxes while I was homeless. I owe over $50000.00 in student loans. The loan with -/General Revenue Corporation is - of - student loans. The payment for the first Navient loan is $320.00 and the second Navient loan is $110.00. The $200.00 I have left does n't cover my food for the month because I use the money to put gas in my vehicle to get me to work. I currently do not make enough money to pay living expenses and all my debts. I am an example of the working poor. I have a job but do not have money to buy food. I do not qualify for state assistance anymore because I work and they do not take into consideration that I have many people in the process to garnish my wages or the bills I pay. When the garnishment from General Revenue Corporation goes into effect I will have to quit my job. I will not have money left to put gas in my vehicle to go to work or pay for any necessities. I will essentially be working for free at least when I was living on the streets the state was willing to provide me with medical coverage. I know that there are - people like myself who do n't have money to eat because of their student loan debt. We have no options and nowhere to turn. I am requesting assistance. Warmly, - - Cc : Presiding Judge over case # -

Navient customer in Arizona
Jan 20, 2016

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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