Amex Prepaid Card Complaint

Other special purpose card Managing, opening, or closing account

Amex Prepaid card department,

Other special purpose card Managing, opening, or closing account Florida

These cards are still the latest crusade for financial institutions to steal as much as they can from consumers ... They do it in the name of fees but the reality is they are taking money that does n't belong to them and without our express consent and with terms and conditions in the smallest print possible ... They offer companies these cards at a discount knowing a great number wo n't be used and they can keep the money ... I would like the cards 'refreshed ' and if really care to add a little convenience, perhaps put the balances on - card. The account numbers are : - $70.00, not worth $52.00. - $50.00, now worth $40.00. - $80.00, now -, - $40.00, now $8.00, -, $20.00, now -.

Amex customer in Florida
Jan 18, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Consumer disputes how Amex handled their complaint

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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